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Cancel, skip, pause, or change how often it arrives. Find the portal that matches your order date below and log in.
Check the date on your order confirmation email. Use Portal A if you started your subscription between Feb 1 and Nov 21, 2025. Use Portal B for orders placed between Nov 22, 2025 and Feb 28, 2026. Use Portal C if you ordered on or after Mar 1, 2026. If your subscription does not appear in one portal, try the others.
Portal A · Feb 1 and Nov 21, 2025
If you started your Carezema subscription in this period, manage it here.
No password needed. We send a login link to the email you ordered with.
Portal B · Nov 22, 2025 and Feb 28, 2026
If you placed your order in this period, manage your subscription here.
No password needed. We send a login link to the email you ordered with.
Portal C · Mar 1, 2026 to today
If you placed your order on or after Mar 1, 2026, manage your subscription here.
No password needed. We send a login link to the email you ordered with.
If the login link does not arrive, check your spam folder first. It comes from the same address as your order confirmation.
Still stuck, or not sure which email you ordered with? Email info@carezema.com and we will sort it out, including cancelling on your behalf if that is what you want.
Most parents notice less itching and calmer skin within the first three to seven days. Visible improvement in the rough or red patches usually takes two to four weeks of daily use. Eczema runs on a cycle, so consistent use matters more than how thickly you apply it.
Yes. The formula is fragrance-free, dye-free, paraben-free and sulfate-free, built around 1% colloidal oatmeal as the recognized skin protectant active. We use almond oil, so patch test a small area first if your child has any nut sensitivity. For broken or weeping skin, check with your pediatrician before starting any new cream.
Yes. Many parents apply hydrocortisone to a bad flare patch, let it absorb, then layer Carezema over the top for the moisture and soothing work. For specific guidance on combining products or tapering off steroids, check with your pediatrician or dermatologist.
Most parents report none. The two things to watch for are a mild warmth or pink flush on first application (usually settles within a day) and allergic reactions in kids with honey, beeswax or almond allergies. Stop using if irritation gets worse instead of better, and check in with your pediatrician.
Send it back. We offer a 60-day money-back guarantee, no questions, no half-empty-jar penalty. Every kid's skin is different. If Carezema is not your kid's fit, we would rather refund you than have you stuck with a jar in the cabinet.
Two reasons Carezema reaches further than most of what is on the eczema shelf. One, it carries 1% colloidal oatmeal at the recognized active strength, the same active dermatologists point parents to. Most "natural" baby lotions have no active at all. Two, the honey, aloe and plant oil base handles the moisture and soothing in the same step, so you are not layering a steroid under a moisturizer under an ointment at 11pm with a tired kid.
Most parents report no stinging. The formula is built for the irritated, inflamed skin that is the whole reason to reach for an eczema cream. If your child has open wounds or actively weeping eczema, check with your pediatrician before applying any new product to those areas.
60-Day Money-Back Guarantee