How does the subscription work?

A subscription sends you a fresh jar automatically, so you do not have to remember to reorder and do not run out mid-routine.

How often it arrives

Every 28 days. Your next order is prepared 28 days after the last one, which works out at roughly one jar a month and keeps a daily routine going without a gap.

If that rhythm does not match how quickly you get through a jar, you do not have to stick to it. You can move your next order forward or push it back at any time, or skip one entirely.

The discount

Subscribing is always cheaper than ordering a jar at a time. The discount is applied automatically to your subscription orders, so there is no code to remember and nothing to reapply. You will see the exact amount at checkout before you confirm, and it appears on every order confirmation afterwards.

When you are charged

Each recurring order is charged on its scheduled date, and you get an email confirming it. Your subscription emails include a link to your account, where you can see your next charge date at any time.

Nothing is locked in

There is no minimum number of orders and no cancellation fee. You can pause, reschedule, skip an order or cancel outright whenever you like, either through your account or by emailing us.

Every recurring order ships the same way as a one-off order, with the same handling time, the same tracking link and the same 60-day guarantee.

If you cannot find your account link, email info@carezema.com and we will send it over.

Related articles

How do I pause, reschedule or cancel my subscription? Do I need to send the jar back? I cancelled my subscription. Do I still get my current order? Can I cancel my order? Where do you ship to, and what does it cost?

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Frequently Asked Questions

How quickly will I notice a difference?

Most parents notice less itching and calmer skin within the first three to seven days. Visible improvement in the rough or red patches usually takes two to four weeks of daily use. Eczema runs on a cycle, so consistent use matters more than how thickly you apply it.

Is Carezema safe for babies and toddlers?

Yes. The formula is fragrance-free, dye-free, paraben-free and sulfate-free, built around 1% colloidal oatmeal as the recognized skin protectant active. We use almond oil, so patch test a small area first if your child has any nut sensitivity. For broken or weeping skin, check with your pediatrician before starting any new cream.

Can I use this with hydrocortisone or my child's current eczema cream?

Yes. Many parents apply hydrocortisone to a bad flare patch, let it absorb, then layer Carezema over the top for the moisture and soothing work. For specific guidance on combining products or tapering off steroids, check with your pediatrician or dermatologist.

Are there any side effects?

Most parents report none. The two things to watch for are a mild warmth or pink flush on first application (usually settles within a day) and allergic reactions in kids with honey, beeswax or almond allergies. Stop using if irritation gets worse instead of better, and check in with your pediatrician.

What if it does not work for my child?

Send it back. We offer a 60-day money-back guarantee, no questions, no half-empty-jar penalty. Every kid's skin is different. If Carezema is not your kid's fit, we would rather refund you than have you stuck with a jar in the cabinet.

I've tried everything. Why would this actually work?

Two reasons Carezema reaches further than most of what is on the eczema shelf. One, it carries 1% colloidal oatmeal at the recognized active strength, the same active dermatologists point parents to. Most "natural" baby lotions have no active at all. Two, the honey, aloe and plant oil base handles the moisture and soothing in the same step, so you are not layering a steroid under a moisturizer under an ointment at 11pm with a tired kid.

Will it sting on broken or scratched skin?

Most parents report no stinging. The formula is built for the irritated, inflamed skin that is the whole reason to reach for an eczema cream. If your child has open wounds or actively weeping eczema, check with your pediatrician before applying any new product to those areas.

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