Privacy policy

Last updated: 4 November 2026

At Carezema, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (Carezema.com) and placing an order, you agree to the practices described below.

Who we are

This website is operated by Imperium Commerce International LLC ("Carezema," "we," "us," or "our"), located at 30 N Gould St, Sheridan, Wyoming, 82801, USA. If you have any questions about this policy, you can reach us at info@carezema.com.

Information we collect

When you visit our site or place an order, we may collect:

  • Information you give us: your name, email address, phone number, shipping and billing address, and order details.
  • Payment information: payment is processed securely by our payment providers. We do not store your full credit card details on our servers.
  • Subscription information: if you subscribe, your subscription plan, billing dates, renewals, and any changes or cancellations you make.
  • Information collected automatically: when you browse our site, we may collect device information such as your browser type, IP address, time zone, and the pages you view, through cookies and similar technologies.

How we use your information

We use the information we collect to:

  • Process and fulfil your orders and subscriptions, and send order confirmations, renewal confirmations and shipping updates
  • Communicate with you, including responding to your questions and support requests
  • Process payments, prevent fraud, and respond to payment disputes, which may include sharing order, delivery and communication records with payment providers
  • Improve our website, products, and customer experience
  • Send you marketing emails if you have opted in; you can unsubscribe at any time
  • Comply with our legal obligations

Cookies

Like most websites, we use cookies to keep our site working properly, remember your preferences, understand how visitors use our site, and (where applicable) support advertising. You can control or disable cookies through your browser settings, and manage how your data is used for targeted advertising on our Your Privacy Choices page.

How we share your information

We do not sell your personal information. We share it only with trusted parties who help us run our business, such as:

  • Our e-commerce platform Shopify, which powers our online store
  • Payment processors such as Shopify Payments, to handle transactions
  • Subscription management providers, to manage recurring orders
  • Shipping and fulfilment partners, to deliver your order
  • Email, customer support and analytics services, to communicate with you and improve our site

We may also disclose information when required by law, or to protect our rights and the safety of others.

How we protect your information

We use reasonable technical and organisational measures to keep your information safe. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

How long we keep your information

We keep your information only as long as needed to fulfil the purposes described in this policy, including order records, resolving disputes, and legal, accounting, or reporting requirements.

Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request that we correct or delete your information
  • Object to or restrict certain uses of your information
  • Opt out of marketing communications at any time

California residents may have the right to know what personal information we collect, to request its deletion or correction, and to opt out of the "sale" or "sharing" of personal information for targeted advertising. We do not sell personal information. You can opt out of sharing for targeted advertising on our Your Privacy Choices page. We will not discriminate against you for exercising these rights.

UK and EU residents also have the right to data portability, to withdraw consent where we rely on it, and to lodge a complaint with their local data protection authority.

To exercise any of these rights, email us at info@carezema.com. We may need to verify your identity before processing your request.

Children's privacy

Our website and store are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we'll remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, email us at info@carezema.com.